Frequently Asked Questions
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If you are not currently subscribed to the service offering the report, then you will need to purchase that subscription in order to access it.
If the report is offered through any of the following services, please call our VIP Services Team. They can be reached by phone at 866-451-3715 and are available Monday through Friday 8am to 5pm EST..
Private Deal Flow
Angels & Entrepreneurs Elite Venture Circle
Private Deal Partners
New Wave Syndicate
If the report is offered through any of these services, please call our Customer Support Team. They can be reached by phone at 866-451-2192 and are available Monday through Friday 9am to 5pm EST.
Angels & Entrepreneurs Network
Most often, if you are not receiving emails, it means that your email service provider thinks they’re spam. We recommend checking your spam folder for the missing email and marking it as “Report not Spam.” This will return the email to your general inbox.
To prevent our emails from being blocked or sent to spam/junk in the future, be sure to “Whitelist” our email address(s). When you Whitelist our email address, you are simply adding our email address to your email address book as a contact.
Angels & Entrepreneurs Network: firstname.lastname@example.org
The Startup Investor: email@example.com
Private Deal Partners: firstname.lastname@example.org
New Wave Syndicate: email@example.com
If you have done this and are still not receiving emails, please reach out to our Customer Support Team at 866-451-2192. We are open Monday through Friday from 9am to 5pm EST.
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This information can also be found in the footer of any page on the Angels & Entrepreneurs site under “Legal”.
You can update your contact information in your Account Settings portal.
From there, navigate to the Profile section to edit your information.
If you’d prefer to get some help from our Customer Support team, you can also email us using the Customer Service Form or call us at 866-451-2192. Our Customer Support representatives are available Monday through Friday from 9am to 5pm EST.
In Account Settings, you can go to the “Subscriptions” tab to view all of our paid subscriptions. Active subscriptions will show the status of your auto-renew feature, the expiration date, and the email associated with your subscription. Any services that you are not subscribed to will say “Not Subscribed”.
If you are having trouble receiving emails from us, make sure your email provider is not flagging our emails as spam. Add us to your safe senders list.