To change your username or password login to the website and go to your Account Settings.
If you are still having trouble email us via our Customer Service Form. We will respond within 24 to 48 hours, if not sooner. You can also call us at (866) 310-1498 or text us at (443) 564-4624 Monday through Friday between 8 a.m. ET and 5 p.m. ET.